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COVID-19 health & safety protocols

Our protocols have been designed to limit the spread of illness. We require the following from all guests and staff while travelling with CMH.

Note: we are choosing to operate with protocols that go beyond the recommendations of the provincial health authorities.

Last updated: August 1, 2022 



Masks are mandatory while travelling in the helicopter. Masks are strongly recommended but not mandatory while riding on CMH buses, inside the lodge, during warm-up classes, and when receiving a massage. CMH will provide surgical-grade masks for use during your stay. 

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Daily self-health check

Guests and staff are responsible for monitoring their health daily and staying alert for symptoms of any illness. If anyone becomes ill, we will follow our current guidelines: 

  • If you are feeling unwell, communicate this by telling a family member, friend or staff to let your lodge’s management team know
  • Isolate in your room while we assess symptoms
  • Guests and staff may not be permitted to return to the program
  • We may require ill persons to leave the lodge

Increased personal awareness

While staying with us, please remain dedicated to washing your hands often with soap and water. Avoid touching your face. When hand washing is not possible, please use the hand sanitizer provided. 

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Please let the lodge team know if you are uncomfortable with the dining room arrangement and we will work with you. 


Questions? Don’t hesitate to contact our team. Call 1-800-661-0252 or email

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