OUR APPROACH TO COVID-19
As the global health crisis and recovery evolves, the policies and initiatives listed below may change. What will not change is the same level of excellence you’ve come to expect from CMH.
We do not mandate vaccines for our staff and guests, however; the Canadian government will soon require all international travellers entering Canada to be fully vaccinated against COVID-19.
Beginning September 7, 2021, the Canadian border is scheduled to open to any fully vaccinated travellers who have completed the full course of vaccination with a Government of Canada-accepted vaccine at least 14 days prior to entering Canada and who meet specific entry requirements. Learn more
We strongly encourage everyone coming to CMH to be fully vaccinated against COVID-19.
Book with Peace of Mind
Deposits are fully refundable up until ninety (90) days prior to trip start date
Final Payment will not be collected at ninety (90) days prior to trip, if one or more of the following conditions remain in place due to COVID-19:
Canadian borders remain closed to non-essential travel
Travelers coming into Canada are required to quarantine (self-isolate) for 14 days
Government imposed travel restrictions that do not allow you to leave your country of residence
Remaining trip cost will be due at sixty (60) days prior to trip start date.
Sixty (60) days prior to trip start date, if travel restrictions remain in place, final payment due date will change to thirty (30) days prior to trip start date
Thirty (30) days prior to trip start date, if COVID-19 travel restrictions remain in place, CMH will contact you to cancel your trip and discuss the following options:
Move full funds to a trip in the 2023 summer season, with no change fee (though trip cost may be subject to price increases)
Put funds on account to be used towards a new trip within 2 years.
Provide a full refund if the above options are not suitable for you.
How we are adapting your experience
For more than 50 years, CMH has been a leader in providing life-changing mountain experiences, and for setting and upholding industry standards for health & safety.
We check in with each other every day
Built into our protocols and procedures are thoughtful prompts for staff and guests to do a daily health self-assessment before leaving their rooms each morning, and regular check-ins throughout the day. We’ve also developed a plan if anyone becomes unwell.
Shared experience, at a physical distance
We’ve made sure your trip includes as much physical distancing as possible and have thoughtfully outlined when masks are required or recommended.
There's 'Clean', then there's "CMH Clean"
“We clean, clean things” is an unofficial company-wide mantra we've always used, and this year it’s truer than ever. We’ve developed even more stringent sanitation protocols and have incorporated the use of hospital-grade disinfectant throughout the lodge.
WHAT TO EXPECT: TRIP PROTOCOLS
Learn what will be required on your summer stay with us.