Important: Summer 2020 Seasonal Closure due to COVID-19 Travel Restrictions (Last Reviewed: July 17, 2020) Learn More ›

Bugaboos
Robin O'Neill
Scroll to Explore

Booking Policies

Trip terms and conditions in one handy place. Here you’ll find payment schedules, waivers, insurance info and more.

BOOKING TERMS & CONDITIONS

Here's all the fine print about your CMH Summer Adventure. Please read the information carefully.

View full terms >

Changing your trip dates 

If you wish to change the date to your confirmed holiday, a $75 fee will be applied. 

Cancellation policies  

Before 12 weeks of your trip date - If cancellation is received prior to 12 weeks before the trip, the remainder of any additional money received above the required 20% deposit will be refunded. 

Within 12 weeks of your trip date - In the unfortunate circumstance that you are not able to travel, you must notify us of your cancellation by telephone at the CMH office. Less than 12 weeks before trip date, all monies received are non-refundable. You have the option to rebook once into the following summer season, subject to the $75 change fee. If you can find a replacement for your trip booked, your entire deposit can be transferred to your replacement, or refunded once your replacement has paid for the trip.

Making a deposit and final payment 

To confirm your reservation, we require an initial deposit of 20% of the trip cost per person at time of booking. Deposits are refundable up to 30 days from the time of booking. If you book within the final payment window (see below), all deposits are non-refundable.  

Final payment for summer 2021 trips is due 12 weeks (90 days) prior to the trip’s departure date.  

A request for final payment will be emailed to you before this deadline. If final payment is not received, we will regretfully assume that you no longer require your reservation and will cancel your space.   

Accepted forms of payment 

  • MasterCard, VISA or American Express 

  • Personal cheques – must be in Canadian or US Dollars 

  • Transfer funds – you may instruct your bank to transfer funds directly to our bank. For USA guests, you must send an International Wire in Canadian funds (note: there are no 9-digit transfer numbers in Canada). You must cover all bank charges for the receiving and sending banks.  

A note about our payments 

Prices are based on double occupancy. Subject to applicable taxes. Please ask about single rates. 

All US$ prices are based on the current US/CDN exchange rate as available on www.bankofcanada.ca. US$ prices are for information purposes only and are subject to change. The trip will be invoiced in Canadian dollars and will be subject to the then applicable exchange rate if paid by the guest in another currency. Banks and credit card companies may charge certain fees and/or use a different exchange rate for credit card invoicing purposes. 

Purchasing Trip and Cancellation Insurance  

For your peace of mind, and to avoid any financial hardship that an unexpected cancellation, interruption or medical emergency could cause, we strongly recommend contacting Uniglobe Specialty Travel to receive trip insurance details and a quote.

Explore packages

Adult Waiver (19+)

All guests must complete and sign a waiver form. Please choose the electronic waiver below.

Minor Waiver (18 years and under)

Two parents/guardians must complete the CMH Summer Adventures waiver for minor guests 18 years old and younger. Please choose the electronic waiver below.


Need help completing the electronic waiver?

Download our help guide