Bugaboos
Robin O'Neill

Booking Policies

Trip terms and conditions in one handy place. Here you’ll find payment schedules, waivers, insurance info and more.

As of December 1, 2019, all trips are subject to a voluntary $5 +GST / day, per person pass-through contribution to support the HeliCat Canada Wildlife & Environmental Research Fund. More information about the fund can be found on the HeliCat Canada website.

Payment information

To confirm your reservation, we require an initial deposit of 20% of the trip cost per person at time of booking. Deposits are refundable up to 30 days from the time of booking (unless you've booked within the 12-week window before your trip start date, at which point all deposits are non-refundable).

 

Final payment is due 12 weeks prior to the trip’s departure date. A request for final payment will be emailed to you before this deadline. If final payment is not received, we will regretfully assume that you no longer require your reservation and will cancel your space.

 

We accept the following methods of payment:

 

Cash or Bank Draft

MasterCard, VISA or American Express

Personal cheques – must be in Canadian or US Dollars

Transfer funds – you may instruct your bank to transfer funds directly to our bank. For USA guests, you must send an International Wire in Canadian funds (note: there are no 9-digit transfer numbers in Canada). You must cover all bank charges for the receiving and sending banks.

 

Contact us for banking details.

Payment Notes

Prices are based on double occupancy. Subject to applicable taxes. Please ask about single rates.

 

All US$ prices are based on the current US/CDN exchange rate as available on www.bankofcanada.ca. US$ prices are for information purposes only and are subject to change. The trip will be invoiced in Canadian dollars and will be subject to the then applicable exchange rate if paid by the guest in another currency. Banks and credit card companies may charge certain fees and/or use a different exchange rate for credit card invoicing purposes.

Waivers

Adult Summer Adventures eWaiver – guests 19+ years old

All guests must complete and sign a waiver form. Please choose the electronic waiver below.

English electronic waiver

Minor Summer Adventures eWaiver – guests 18 years old and younger

Two parents/guardians must complete the CMH Summer Adventures waiver for minor guests 18 years old and younger. Please choose the electronic waiver below.

English electronic waiver

Need help completing the electronic waiver?

Download our help guide

Trip cancellation & medical insurance

For your peace of mind and to avoid any financial hardship that an unexpected cancellation, interruption or medical emergency could cause, we strongly recommend contacting Uniglobe Specialty Travel to receive trip insurance details and a quote.

Changes / cancellations

If you wish to make changes to your confirmed holiday, a $75 fee will be applied.

 

In the unfortunate circumstance that you are not able to travel, a notice of cancellation must be received by telephone at the CMH office. The initial 20% deposit is non-refundable 30 days after booking.

 

If cancellation is received prior to 12 weeks before the trip, the remainder of any additional money received will be refunded. Less than 12 weeks before trip date, all monies received are non-refundable. You have the option to rebook within the same summer season subject to the change fee. If you can find a replacement for the trip booked, your entire deposit can be transferred to your replacement.