Booking Policies

Trip terms and conditions in one handy place. Here you’ll find payment schedules, waivers, insurance info and more.

Please note, if COVID-19 travel restrictions are still in place, we have a flexible peace of mind booking policy, including refundable deposits up to 90 days prior to your trip for the Summer 2021 season.

For more information, please visit our  COVID-19 page.

BOOKING TERMS & CONDITIONS

Here's all the fine print about your CMH Summer Adventure. Please read the information carefully.

View full terms >

Cancellation policies

Before ninety (90) days of your trip date - If cancellation is received prior to ninety (90) days before the trip start date, the remainder of any additional money received above the required 20% deposit will be refunded.

Within ninety (90) days of your trip date - In the unfortunate circumstance that you are not able to travel, you must notify us of your cancellation by telephone at the CMH office. Less than ninety (90) days before trip date, all monies received are non-refundable.

Rescheduling policy

If you are not able to travel, you have the option to rebook once either later in summer or into the following summer season, subject to the $75 change fee. All monies become non-refundable once you have changed your trip dates.

Please note, if COVID-19 travel restrictions are still in place, we have a flexible peace of mind booking policy. For more information, please visit our  COVID-19 page.

Making a deposit and final payment

To confirm your reservation, we require an initial deposit of 20% of the trip cost per person at time of booking. Deposits are refundable up to thirty (30) days from the time of booking. If you book within the final payment window (see below), all deposits are non-refundable.

Final payment for summer 2021 trips is due ninety (90) days prior to the trip’s departure date.  

A request for final payment will be emailed to you before this deadline. If final payment is not received, we will regretfully assume that you no longer require your reservation and will cancel your space.

Accepted forms of payment

American Express, MasterCard or VISA
Personal cheques – must be in Canadian or US Dollars 
Transfer funds – you may instruct your bank to transfer funds directly to our bank. For USA guests, you must send an International Wire in Canadian funds (note: there are no 9-digit transfer numbers in Canada). You must cover all bank charges for the receiving and sending banks.

A note about our payments

Prices are based on double occupancy. Subject to applicable taxes. Please ask about single rates. 

All US$ prices are based on the current US/CDN exchange rate as available on www.bankofcanada.ca. US$ prices are for information purposes only and are subject to change. The trip will be invoiced in Canadian dollars and will be subject to the then applicable exchange rate if paid by the guest in another currency. Banks and credit card companies may charge certain fees and/or use a different exchange rate for credit card invoicing purposes. 

Please note, if COVID-19 travel restrictions are still in place, we have a flexible peace of mind booking policy. For more information, please visit our  COVID-19 page.

Purchasing Trip and Cancellation Insurance

For your peace of mind, and to avoid any financial hardship that an unexpected cancellation, interruption or medical emergency could cause, we strongly recommend contacting Uniglobe Specialty Travel to receive trip insurance details and a quote.

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Adult Waiver (19+)

All guests must complete and sign a waiver form. Please choose the electronic waiver below.

Minor Waiver (18 years and under)

Two parents/guardians must complete the CMH Summer Adventures waiver for minor guests 18 years old and younger. Please choose the electronic waiver below.

Need help completing the electronic waiver?

Download our help guide

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